User Satisfaction Surveys

From time to time, Randers Kommune conducts customer satisfaction surveys to see users' satisfaction with the service they receive.

The surveys are also used to develop the quality of Kommune services.

In 2012 Randers Kommune conducted comparable user satisfaction surveys of day care facilities, schools and with elderly care, both live-in facilities and care for those still living in their homes.

See the results and comments (information in Danish): 
Daycare Facilities and comments 
Schools and comments
Elder Care comments

See the plans for user satisfaction surveys conducted in 2011 and 2012 (in Danish)